The photography industry is a difficult environment to exist in, with competition high and profits often low. In order to create a high profit photography business, it is therefore important to understand the industry, including the technological and social changes it faces. Having worked his way into a profitable position as a professional photographer, James Williams shares his wisdom with aspiring professionals, digging deep to provide hard-won advice on how to survive and thrive, with advice on customer service, marketing, business plans and more.